We’re excited to launch Rewards, our new program that lets you earn rewards simply by using your account! Here’s everything you need to know about eligibility and how rewards work.
1. What is Rewards?
Rewards is designed to give back to active users. Each month, eligible users can earn rewards based on their activity within their USD wallet.
2. Why is Geegpay by Raenest Giving Rewards?
Recently, we’ve built stronger banking and technology partnerships that have helped reduce some of our costs significantly, thanks to your ongoing transactions and support. Our mission is to be the trusted financial platform for Africans, offering tools to manage your money anytime, anywhere. In line with this mission, Rewards lets us give back to you—our way of saying thank you for being a part of our journey.
3. How Does It Work?
To qualify for Rewards, here are some key factors we consider:
Eligible Balance: Only funds in your USD wallet are eligible; funds on your card balance don’t count toward rewards.
Monthly Activity: Rewards are influenced by both your transaction volume and fees paid in the previous month.
Average Balance: Your average USD balance must be a minimum of 100 USD in the previous month. This may also influence your reward amount.
4. How Are Rewards Calculated?
We calculate rewards based on the following activities:
Receive Money: Funds deposited directly into your USD account.
Spend with USD Card: Purchases made using your USD card.
Convert Funds: Currency conversions from your USD wallet to other currencies.
Average Balance: Your average USD wallet balance also affect your rewards, with higher balances and activity potentially leading to increased rewards.
5. Conditions for Receiving Rewards
Account Status: Your account must be in good standing, with no restrictions or active investigations.
Reward Credit Date: Rewards will be credited to your Reward wallet on or before the 10th of the following month.
6. Tips for Maximising Rewards
Stay Active: Regular transactions (receiving, spending, and converting funds) can positively impact your rewards.
Maintain Good Account Standing: Keeping your account unrestricted is essential to qualify for rewards. See our Terms of Service page.
Claiming your Reward: You can claim your reward at any time once it’s up to $2. Simply go to the Rewards page and tap ‘claim reward’ to move it to your USD Wallet.
7. Frequently Asked Questions (FAQs)
Q1: Do funds in my card balance count toward rewards?
A: No, only funds in your USD wallet are eligible.
Q2: When will I receive my rewards?
A: Rewards will be credited to your Reward wallet on or before the 10th of the following month.
Q3: Can my reward amount vary each month?
A: Yes, rewards vary based on your account activity, transaction volume, and average USD balance.
Q4: What types of transactions contribute to my rewards?
A: Receiving money in your USD account, spending with your USD card, and converting from your USD wallet all contribute.
With Rewards, your account activity works for you! If you have further questions, feel free to contact our support team.