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Possible Reasons for Card Transaction Failure
Possible Reasons for Card Transaction Failure

Why Your Geegpay USD Virtual Card Transaction May Fail

Updated over a week ago

There are several possible reasons why a card transaction might fail. Here are some common ones:

  • Insufficient funds: If the card doesn't have enough money to cover the cost of the transaction, the transaction will fail.

  • Incorrect card details: If the card details (such as the card number, expiration date, or CVV) are entered incorrectly, the transaction will fail. Please always make sure you enter the right details.

  • Incorrect billing address: If the billing address on the card does not match the address on file with the card issuer, the transaction may be declined. The billing address of your Geegpay USD virtual card is right on the card page. That's the billing address you must enter on the website or platform you are using the card on.

  • Daily or Monthly Limit: The card issuer may decline the transaction if the cardholder has reached their limit. If you need an increased limit, please contact our support.

  • Technical issues: Sometimes, technical problems with the card, the merchant's system, or the payment network can cause a transaction to fail.

  • Restricted websites: Some cards may be restricted from being used for certain transactions, such as gambling, money send, or adult content. If the transaction is not allowed by the card issuer, it will fail.

  • Restricted countries: Transactions may be declined in certain countries, including Belarus, Crimea, Cuba, Iran, Cyprus, Lebanon, North Korea, Libya, Myanmar, Russia, Syria, Venezuela, and Zimbabwe.

If your card transaction fails four (4) times due to insufficient funds within 48 hours, your card will be flagged and temporarily frozen. Don't worry, you can easily unfreeze your card using the app.

However, please note that if the card is unfrozen and your payment fails twice more due to insufficient funds, your card may be permanently deactivated.

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